ShopSmart Return & Refund Policy

At ShopSmart, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log into your ShopSmart account, navigate to your order history, and select the items you wish to return to receive a return authorization.

• 2.
  Pack Your Items

  Place the items in their original packaging with all tags attached and include the printed return slip inside the box.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.